TALOSYS Water Leak Monitoring Solution FAQs

What Can Talosys do for me?

TALOSYS delivers substantial ROI to end customers by automatically monitoring water leaks around the clock, thus saving a lot of money in damages to property, an increase in insurance costs, and wastage of goods. Most users see a significant reduction in costs, through the use of a water leak monitoring solution.

What’s included?
  • Water leak sensor – additional sensors available for purchase.
  • Ethernet Gateway
  • TALOSYS web and mobile application
How much does it cost?

TALOSYS is a cost-effective water leak monitoring solution, the total cost of the solution will vary based on the total number of sensors and gateways required.  

How does it work?
  • Sensors are placed next to likely leak areas, such as under a sink.
  • Default settings, good for most use cases, can be modified via the web application.
  • An alert notification is instantly sent to designated contacts via SMS text message when a water leak is detected.
How many sensors can be monitored by one gateway?

Up to a thousand sensors can be monitored using a single gateway.  Typically, you put one gateway on each floor of the building.

How far can sensors reach?

In most circumstances, one gateway can cover a large floor of a building hospital.

Do the sensors have to be plugged in?

No. Our sensors are wireless, and battery operated. They can be placed directly into refrigeration units.

How long do the sensors’ batteries last?

Batteries are low power and can last for 3+ years.

What types of alerts are available?

There are both email and SMS text messages that can be delivered to recipients based on liquid levels.

How many alert recipients are supported?

Alerts can be sent to an unlimited number of recipients.

How long does it take to install the solution?

Solutions are designed with QR code provisioning for plug-and-play installation. Simply scan the QR codes, place the devices, and start monitoring. Total installation time will vary based on the total number of devices deployed but one user can easily set up 10 water leak sensors in an hour.

What happens if a sensor needs to be replaced?

The remote monitoring service covers service and support for sensors during the subscription period. If a sensor needs to be replaced, it will be done at no additional cost to you during the subscription period.

Do you offer vials for your temperature probe?

Yes, we have shatterproof plastic vials filled with glass beads to help avoid sudden spikes in temperature when a door is opened or the refrigerator is re-stocked. For a refrigerator or freezer, doors may be opened frequently, causing temperature fluctuations. These fluctuations are often false alarms. In order to prevent false alarms, the CDC recommends inserting refrigerator temperature probes into a buffered solution like our shatterproof plastic vial with glass beads. Vials can be ordered separately when purchasing a commercial refrigeration solution with a temperature probe.

How is data protected?

TALOSYS ensures the highest standards of data protection with end-to-end, embedded AES 128-bit encryption.

How is the solution maintained?

There is no maintenance required. Devices are designed to last for years and include a limited lifetime replacement guarantee.

Who do I call for support?

You can email [email protected]