Warranty

Limited Warranty Terms and Conditions
The length of the limited warranty for the TALOSYS product you have purchased is two years from the date of delivery of your order. If you have additional questions about the length of your warranty you may contact TALOSYS support department via email at [email protected], via telephone toll-free at (855) 940-4449.

TALOSYS warrants our products against defects in material and workmanship for the length of the warranty period which begins to run on the documented date of purchase. If a product proves to be defective within the warranty period, please contact TALOSYS support department for information on how to have your product repaired or replaced. TALOSYS will not issue a monetary refund for the product nor will TALOSYS repair or replace any products sold by unauthorized resellers.

When returning the product, you must ship the product in its original packaging or in packaging that provides an equivalent degree of protection for the product during shipment. Place your proof of purchase inside the packaging and clearly print the RMA number on the outside of the package. TALOSYS’s support department will provide you with the RMA number, but you will be responsible for the costs associated with shipping the product to TALOSYS. Return requests that do not contain a proof of purchase, will not be processed.

TALOSYS will NOT honor its warranty for any products sold by Non-Authorized Resellers. We recommend that you use caution in buying products from Non-Authorized Resellers as some of these products may cause permanent damage to your safety and health.

Removal or alteration of the factory-supplied serial number invalidates this warranty.
This warranty does NOT cover cosmetic damage. This warranty does NOT cover damage due to: acts of God; accident; misuse; abuse; neglect; modification; improper operation; improper maintenance; lack of maintenance; connection to improper equipment; or repairs conducted by a party other than TALOSYS.

This warranty is only valid in the country in which the product was purchased. The return of a defective product will be handled by agents in the country in which the product was purchased.

EXCEPT FOR THE WARRANTIES SPECIFICALLY EXPRESSED IN THIS AGREEMENT, TALOSYS DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH THE EXCEPTION OF THOSE WARRANTIES WHICH ARE IMPLIED BY AND/OR INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION BY AN APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE TERM OF THIS WARRANTY AGREEMENT. TALOSYS’S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THIS PRODUCT PLUS ANY INTEREST ALLOWED BY LAW IF AN APPLICABLE LAW REQUIRES THE PAYMENT OF INTEREST. TALOSYS SHALL NOT BE LIABLE FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED AND HOWEVER ALLEGED, WITH THE EXCEPTION OF THOSE DAMAGES WHICH AN APPLICABLE LAW RENDERS INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

For technical questions regarding your TALOSYS product, please contact us at www.TALOSYS.io/support.

Protecting your privacy is important to TALOSYS. We strive to keep your personal information confidential. TALOSYS collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of products available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you would like to hear about. From time to time, we may use your personal information to contact you to participate in a market research survey so that we can gauge customer satisfaction and develop better products. To ensure that your personal information remains confidential, we communicate these privacy guidelines to every TALOSYS employee. TALOSYS does not knowingly solicit personal information from children or send them requests for personal information.

In addition, TALOSYS follows the advice of industry initiatives so that privacy rights are preserved on the Internet and in all aspects of electronic commerce. The TALOSYS Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Last updated March 2020
TALOSYS Inc.